Guide to driving transformational change through Lean Six Sigma & Process Excellence.

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Eric Michrowski

An award winning Lean Six Sigma Process Improvement Deployment Leader with nearly 15 years experience deploying successful Process Improvement programs across four distinct sectors ranging from Telecommunications/IT, Financial Services/Investment Banking, Logistics and Transportation/Customer Service.

Eric was recently recognized as the Deployment Leader of the Year across the Americas and Asia.

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Blogroll

• Lean Reflections
• Outside-In Thinking: Successful Customer Outcomes
• The Collaborative Edge
• The Lean Edge
• The Lean Thinker

thecollaborativeedge

• Introduction to WorkOut
• Facilitating virtual sessions
• Qualifying the impact of social media
• Social Media: an enabler for Process Excellence Webinar
• An introduction: Social Media to drive operational excellence

Twitter: ProcessExcel

• New Blog post: Optimization vs. Operational Reality wp.me/p12N4k-2o 5 days ago
• Promising social media newsletter from MIT Sloan touching on collaboration: sloanreview.mit.edu/offers-social/ 4 months ago
• Check out an intesting HBR case study from a few months ago for more details. 4 months ago
• Interesting Office Depot case study: previously measured what they wanted to hear not what they needed to hear. First step to change. 4 months ago
• Cool site collecting key insights on business excellence from Tom Peters. Have a look! excellencenow.com 4 months ago
• Interesting adaptation of Kaizen events to support an ERP implementation by validating requirements at Merck 4 months ago
• Very engaging presentation from Jim Steele! 4 months ago
• Jim Steele presentation: as a leader we are always influencing people; how we shape message makes a significant impact. 4 months ago
• Approach is to build sensitivity analysis on key macro steps to focus efforts on reducing risks. 4 months ago
• Interesting: LSS to reduce innovation risk in Pharma: tough when only 1 in 3 drugs recoup costs, 10-14yrs in development & ~$1.8B /launch 4 months ago

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